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My Projects

Welcome to my portfolio! Here you will find a collection of projects that I have worked on as a Product Manager. Each project represents a unique challenge and an opportunity for me to showcase my skills.

Improving Conversion Rates by 10%

Experimentation

Through a period of discovery to understand why promotions were relatively underused on the Sushi Daily's Click & Collect platform I subsequently ran an A/B test which ultimately increased conversion rates by 10%. 

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Tripling Customer Lifetime Value with Loyalty

Mobile App, Loyalty

Solving a gap in customer data problem, I prepared a vision for us to create a loyalty programme centred around a mobile app from inception to launch and beyond, doubling customer frequency.

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Improving Credit Scores with Rent Reporting 

Case Study

This is my take on a new Rent Reporting feature being soft launched and how I'd approach analysing the initial performance and the subsequent steps I'd take to roll out and ensure its success.

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© 2024 by Benjamin Fagan.
 

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